Corporate Microsoft Copilot Training

Your team owns Microsoft 365 Copilot licences. Now make them pay off.

A bilingual (EN/BG) corporate training that turns Microsoft Copilot — across Word, Excel, Outlook, Teams, PowerPoint, SharePoint, Copilot Studio and GitHub Copilot — from a quiet add-on into a measurable productivity gain. Built for Bulgarian and EU enterprises, EU AI Act-aligned by default.

faster routine tasks post-training
85%
weekly Copilot active use
EN/BG
bilingual delivery
Copilot · Chat
live
Summarise every email from Client X in the last 30 days and draft a follow-up plan.
Done. Found 14 emails and 3 Teams meetings. 3 open threads: pricing, contract, SLA. Follow-up draft — ready to send.
Grounded on Microsoft Graph: Outlook + Teams + SharePoint
Works across
ExcelOutlookTeamsPPT

Built for the Microsoft 365 stack used by EU enterprises

Microsoft 365 CopilotCopilot ChatCopilot in WordCopilot in ExcelCopilot in OutlookCopilot in TeamsCopilot in PowerPointCopilot StudioGitHub CopilotMicrosoft Purview
The Copilot adoption gap

Paying for Copilot is the easy part. Getting your team to use it is where most rollouts die.

Microsoft 365 Copilot is €28-32 per user per month. For a 200-person company that is €70K+/year — and within 90 days half the licences are dormant. People do not know how to prompt it, do not trust it with real work, or quietly drift to public ChatGPT in a browser tab. The fix is not another vendor demo. It is structured, role-specific training with security and policy baked into every module — so Copilot becomes the default first step on every Word doc, Excel sheet, and Teams call.

47%
of Copilot seats are inactive within 90 days of rollout
€84K
annual cost of 250 dormant Copilot licences
Article 4
of the EU AI Act now mandates AI literacy for staff
What you get

A corporate training program — not a 60-minute vendor demo

We deliver a complete enablement program: role-specific tracks, hands-on workshops with your real (sanitised) data, security and Purview policy embedded, and ongoing community access so people stay sharp as Copilot ships new features monthly.

Role-specific tracks

Separate playbooks for Sales, Finance, HR, Marketing, Operations, Executives, and Engineering (GitHub Copilot). Same fundamentals, different practical examples.

Hands-on, not slideware

Every module ends in a hands-on exercise on the participant's own laptop, with sanitised company data. By end of day they have automated a real task.

Security & Purview embedded

Data classification, sensitivity labels, prompt-injection awareness, what NOT to paste, and your specific AI usage policy — taught in every track, not as an afterthought.

Certification + audit trail

Per-track practical assessment with an encorp.ai certificate. Documents EU AI Act Article 4 AI-literacy compliance per employee for your governance team.

Bilingual delivery (EN/BG)

Trainers deliver in Bulgarian or English. Materials in both. International parents can roll the same program to their Bulgarian subsidiary without translation gaps.

Refreshers + community

Copilot ships features every month. Quarterly refresher sessions, async Q&A, and a community of practice across your certified employees keep the team current.

Who it is for

Seven role tracks — every department gets the right Copilot, not the same Copilot

We map each track to the workflows people already do, then layer Copilot on top. No generic demos.

Sales

Account research, meeting prep in Teams, follow-up emails in Outlook, deal summaries from call transcripts, Copilot-drafted proposals in Word.

Finance

Excel formula and PivotTable generation, variance analysis, board-pack drafting, audit-friendly prompt patterns, ledger reconciliation accelerators.

HR & People

Job description drafting, candidate screening summaries, policy Q&A bots in Copilot Studio, performance-review prep, onboarding content generation.

Marketing

Campaign briefs, SEO drafts, social copy in EN and BG, PowerPoint generation, brand-voice prompt templates, content-calendar acceleration.

Operations

SOP drafting, meeting minutes from Teams transcripts, SharePoint knowledge curation, Copilot Studio chatbots for internal helpdesk.

Executives

Half-day briefing: AI strategy literacy, vendor decisions, EU AI Act exposure, what to ask the team, board-level Copilot ROI tracking.

Engineering (GitHub Copilot)

Copilot Chat for debugging, test generation, secure code review, repository-aware prompts, agent mode workflows, and the new GPT-5/Claude model picker.

What you can learn

Six core topics — we tailor the mix for your team

We don't run a one-size-fits-all program. Every engagement starts with a short discovery conversation, then we shape the topic mix around your team's roles, the Microsoft 365 SKUs you have, and your rollout goals. Each session is ½ day, delivered online or on-site, in English or Bulgarian.

M1

Microsoft Copilot fundamentals

½ day · online or on-site

What Copilot is and is not. Grounding via Microsoft Graph. Hallucinations, capabilities, limits. ChatGPT vs Copilot vs Claude — when each one wins. No hype, no fear.

M2

Prompting Copilot that works

½ day · online or on-site

The GCSE pattern (Goal-Context-Source-Expectations). Reusable prompt templates for Word, Excel, Outlook, Teams, PowerPoint. The specific things Copilot does better than the chat box in your browser.

M3

Role-specific deep dive

½ day · online or on-site

The track's tools and workflows: Copilot in Excel formulas + PivotTables (finance); Copilot in Outlook + Teams (sales); Copilot Studio agents (ops/HR); GitHub Copilot agent mode (engineering). Hands-on with your sanitised data.

M4

Security, Purview & policy

½ day · online or on-site

Sensitivity labels, restricted SharePoint scoping, what never to paste, prompt-injection awareness, shadow-AI risks, your company's Copilot usage policy. EU AI Act Article 4 literacy obligations covered.

M5

Build-your-own Copilot agent

½ day · online or on-site

Capstone in Copilot Studio (or a code agent for engineering): each participant builds a small automation against a real task from their job. They leave with something they made and use the next morning.

M6

Certification & assessment

½ day · online or on-site

Practical assessment + short written. Successful participants receive an encorp.ai Microsoft Copilot certificate documenting their AI skill level for HR records and EU AI Act audit purposes.

These are the topics we draw from — not a fixed curriculum. The actual selection, depth, and sequence are shaped during the discovery call so the program matches your team, your data, and the workflows you actually run today.

How we work

Four steps — paced to your calendar, not ours

We don't lock you into a 4-week sprint. Sessions are scheduled around your team's calendar — one per week, two per month, intensive days before a rollout, whatever fits. Every session is ½ day, online or on-site.

01
Step 1

Discovery & plan

Short call with the sponsor and a sample of the team. We map roles, tools, Microsoft 365 SKUs, and rollout goals. Output: a tailored topic mix and a schedule that fits your calendar.

  • Tailored topic selection
  • Schedule agreed with your team
  • Materials prepared in EN + BG
02
Step 2

Foundations & prompting

We open with Copilot fundamentals and prompting patterns. Hands-on exercises on each participant's own laptop, with sanitised data where relevant.

  • Foundations covered
  • Reusable prompt-template pack
  • Mid-engagement feedback loop
03
Step 3

Role-specific topics + security

Deeper sessions on the topics that move your team — Excel formulas, Outlook follow-ups, Copilot Studio agents, GitHub Copilot — plus the Purview, security and policy session.

  • Role-specific topics delivered
  • Security & Purview session complete
  • Working Copilot use cases per participant
04
Step 4

Exam, certification & community

Online final exam, encorp.ai Microsoft Copilot certificate on successful pass, and kickoff of the ongoing community. Quarterly refreshers scheduled with your internal coordinator.

  • Certified employees
  • Quarterly refresher cadence
  • Async community access for 12 months
Outcomes we commit to

Measured. Not vibe-checked.

Every cohort ends with the same scorecard: did Copilot adoption move, did time-on-task drop, did the policy land. We commit to the numbers — not satisfaction surveys.

85%
Weekly Copilot active use
vs ~30–40% baseline for untrained orgs
Faster routine task completion
on tasks where Copilot is the right tool
100%
Policy compliance
every certified employee has acknowledged the Copilot usage policy
Formats & pricing

Pick the format that matches your rollout

Three packages — a single starter session, the full 5-session certified cohort, or a fully tailored enterprise rollout. All prices exclude VAT.

All prices exclude VAT (без ДДС).

Starter Session

One training — fundamentals, hands-on, EN or BG

€1,200

fixed price · excl. VAT · up to 20 participants

For
Teams piloting Copilot or running a kick-off briefing
Duration
1 session × ½ day · online or on-site
  • Copilot fundamentals + the GCSE prompting pattern
  • Live workflow demonstrations on Word, Excel, Outlook, Teams
  • Q&A tailored to your team's daily tasks
  • Materials and prompt-template pack in EN + BG
  • Bilingual delivery (EN/BG), on-site or remote
Request the starter session
Most chosen

Full Cohort Program

Most chosen — 5 sessions, online exam, certificate

€5,000

fixed price · excl. VAT · up to 20 participants

For
Departments rolling out Copilot end-to-end
Duration
5 sessions × ½ day · paced to your calendar
  • Session 1 — shared fundamentals for the whole cohort
  • Sessions 2–5 — four specialised tracks (role-specific)
  • Hands-on exercises on sanitised company data
  • Online final exam + encorp.ai certificate on successful pass
  • EU AI Act Article 4 AI-literacy audit trail per employee
Request a cohort quote

Enterprise Rollout

Custom — multi-team, multi-site, multi-language

Custom

scoped per organisation · excl. VAT

For
Enterprises rolling Copilot across 100+ seats and multiple sites
Duration
Multi-team programme · paced to your rollout
  • Parallel cohorts per department
  • Train-the-trainer for internal champions
  • Custom Copilot Studio agents built alongside training
  • Online final exams + per-employee certificates
  • Dedicated AI-OPS retainer post-rollout
Talk to us about a rollout

All packages: bilingual delivery (EN/BG), customised to your Microsoft 365 tenant, EU AI Act Article 4 literacy-compliant certification. Prices exclude VAT.

Why us

Vendor demo vs Microsoft-partner reseller vs encorp.ai

Most Copilot enablement on the market is sales theatre. Here is the honest difference.

  • Role-specific curriculum
    Generic deck for everyone
    Light role segmentation
    Seven role tracks with real workflows
  • Hands-on with your data
    Demo on Microsoft's sample tenant
    Sometimes — usually scripted
    Every module on sanitised production data
  • Security & Purview policy
    Mentioned in passing
    Separate add-on
    Module 4 + embedded across all tracks
  • EU AI Act Article 4 compliance
    Not covered
    Rarely covered
    Certified audit trail per employee
  • Bulgarian language delivery
    English only
    Bulgarian for sales, English for training
    Full EN + BG materials and trainers
  • Post-training refreshers
    None
    Paid extra
    Quarterly refreshers + community for 12 months
  • Outcome commitment
    Satisfaction survey
    Attendance count
    Adoption rate, task time, policy compliance
FAQ

Microsoft Copilot training — common questions

Do we need Microsoft 365 Copilot licences before the training?
Yes for the hands-on tracks. Each participant needs an active M365 Copilot or Copilot Chat licence to do the exercises on their own tenant. We help you scope the right SKU mix in the intake week — most companies under-buy at first. The Executive Briefing format does not require licences.
Can you train on GitHub Copilot for engineering teams?
Yes. The Engineering track covers GitHub Copilot Chat, agent mode, repository-aware prompts, secure code review patterns, model picker (GPT-5, Claude Sonnet, etc.), and integration with your existing review and CI workflow. We also cover the difference between GitHub Copilot Business and Enterprise SKUs.
Will this satisfy our EU AI Act AI-literacy obligations?
Yes. Article 4 of the EU AI Act, in force since February 2025, requires "sufficient AI literacy" for staff working with AI systems. Our training meets that requirement with per-employee certification — your governance team gets the audit evidence in HR records.
Is training delivered in Bulgarian or English?
Both. Most Bulgarian enterprises run Sales, Ops, Finance, and HR tracks in Bulgarian and Engineering in English. Materials in both languages. International parents rolling Copilot to their BG subsidiary can use the same program without translation gaps.
How is this different from a Microsoft-partner reseller training?
Reseller training is sales theatre — Microsoft's deck, Microsoft's demos, sometimes Microsoft's trainers. It is designed to retain the licence renewal. Ours is designed to drive Copilot adoption from ~30% to 85% — measured. We are tool-agnostic but Copilot-fluent, so the security, policy, and shadow-AI conversations are honest.
What is the maximum group size?
20 per cohort for hands-on modules. Larger companies run multiple parallel cohorts. Executive briefings can accommodate up to 50 leaders, but the practical role-track modules cap at 20 so every participant gets feedback on their hands-on exercise.
Do you deliver on-site in Sofia / Plovdiv / Varna or remote?
Both. On-site across Bulgaria (and the EU on request) — typically in Sofia, Plovdiv, Varna, Burgas. Remote delivery via Microsoft Teams is the default for distributed teams and EU-wide rollouts. Hybrid cohorts (in-person workshops + remote exercises) are common.
What does it actually cost?
Three fixed packages: a single Starter Session at €1,200 (½ day, up to 20 people), the Full Cohort Program at €5,000 (5 sessions + online exam + certificate, up to 20 people), and Enterprise Rollout pricing scoped per organisation. All prices exclude VAT. Leave us your phone or email and we will call back within one working day with a tailored quote.
Do you keep the team current as Microsoft ships new features?
Yes. Department Cohort and Enterprise Rollout packages include quarterly refreshers and async community access for 12 months. Copilot ships meaningful updates every month — we cover the ones that actually change workflows.
Can you also build Copilot Studio agents for us, not just train?
Yes. Our AI Automation pillar builds custom Copilot Studio agents end-to-end. Many enterprise clients combine training (this page) with one or two production agents built during the rollout — so the capstones become real internal tools.

Make Microsoft Copilot the default first step in every workflow.

Leave your phone or email — we will call you back within one working day, size the program for your company, and send a tailored quote.

No sales pressure · Callback within 1 working day · Bilingual delivery (EN/BG) · EU AI Act-aligned · All prices exclude VAT

This page is focused on Microsoft Copilot. For broader programmes (ChatGPT, Claude, Gemini, custom AI agents): AI Training for Teams.