Privacy Policy

This Privacy Policy describes how Encorp Bulgaria Ltd ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website encorp.ai (the "Site") or use our services. We are committed to protecting your personal data and your right to privacy in compliance with the General Data Protection Regulation (GDPR).

Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.

Personal Data

Depending on how you interact with our Site, we may collect the following types of information:

Contact information (such as name, email address, phone number)
Business information (such as company name, job title)
Technical information (such as IP address, browser type, device information)
Usage data (such as pages visited, time spent on the Site, clicks)
Marketing preferences (such as communication preferences)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. These technologies help us analyze website traffic, personalize content, and improve your experience.

Essential cookies: Necessary for the Site to function properly
Analytics cookies: Help us understand how visitors interact with our Site
Marketing cookies: Used to track visitors across websites to display relevant advertisements
Preference cookies: Enable the Site to remember your preferences and settings

Tracking Technologies We Use

We use the following tracking technologies on our Site:

Google Tag Manager: To manage and deploy marketing tags on our website without modifying the code
Google Analytics: To analyze website traffic and understand how visitors interact with our Site
HotJar: To analyze user behavior through heatmaps and session recordings to improve user experience
Facebook Analytics: To track user interactions with our Site for advertising and analytics purposes

How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our services
To provide customer support and respond to your inquiries
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our services
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer

How We Share Your Information

We may share your personal information in the following situations:

With service providers who perform services for us
With business partners to offer you certain products, services or promotions
With affiliates, in which case we will require those affiliates to honor this Privacy Policy
With other users when you share personal information or interact in public areas
When required by law or to respond to legal process
To protect our rights, privacy, safety or property, and/or that of our affiliates, you or others
In connection with a business transaction such as a merger, acquisition, or sale of assets

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

Right to access: The right to be informed of and request access to your personal data
Right to rectification: The right to request that we amend or update your personal data where it is inaccurate or incomplete
Right to erasure: The right to request that we delete your personal data
Right to restrict: The right to request that we temporarily or permanently stop processing your personal data
Right to object: The right to object to our processing of your personal data based on our legitimate interests
Right to data portability: The right to request a copy of your personal data in electronic format and the right to transmit that data for use in another party's service
Right to not be subject to automated decision-making: The right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect

To exercise your data protection rights, please send an email to [email protected] with the subject line "GDPR Rights Request". We will respond to your request within 30 days.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

International Data Transfers

Our servers are located in the European Union. If you are accessing our Site from outside the EU, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the EU and other countries.

Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: +44 773 560 9656
By mail: Encorp Bulgaria Ltd, 33 Simeonovsko shose, Sofia, Bulgaria

Company Information