AI Transformation with Microsoft Copilot for Large Companies

The Microsoft Copilot track is one of the two tracks of Encorp AIM and is designed for large corporations. It means mass adoption by department: instead of a small group of enthusiasts, whole teams start with Copilot, organised by department.

Microsoft Copilot is Microsoft’s AI assistant built into the Microsoft 365 apps; in Microsoft’s documentation the name “Microsoft 365 Copilot” has been replaced by “Microsoft Copilot” (Microsoft Learn). It works with the organisation’s data through Microsoft Graph and only surfaces data the user has at least view permission for.

The other track is tool-agnostic and is for selected advanced users and senior managers; the comparison is in the guide Microsoft Copilot, ChatGPT Enterprise or Claude: Which Fits Which Company.

The tool decision is made at organisation level, while rollout happens at department level — which is why the track is built around teams.

The track is for large corporations where AI has to reach many people in different departments at once. When the goal is mass adoption, the work is organised by department: each department has its own team, its own processes and its own training.

If the goal is narrower — to train a few advanced users and senior leadership — the tool-agnostic track with ChatGPT, Claude and others is a better fit. The choice depends on scope, not on a preference for one vendor.

If you are not sure which track you need, start with the free AI readiness test and the AI Strategy Sprint: the paid sprint is the entry to the method and gives a basis for such a decision.

When there are many people, the order of rollout and the common rules matter as much as the tool itself. That is why the track combines training, pilot checks and implementation, arranged by department and led by an AI Director who keeps the overall picture.

Each department or team goes through the three phases of Encorp AIM. One package covers a team of up to 20 people — the maximum size of a training group — so a large company buys one package per team. Every package is led by an AI Director.

The table shows how the phases apply in each department. Copilot training is in phase 1, pilot checks on the department’s processes are in phase 2, and implementation with fine-tuning is in phase 3.

This way the rollout can proceed department by department, with the experience of one team carried over to the next.

The order of departments is a question for the initial analysis in phase 1: in which department rollout makes the most sense and when. For each department the results are described in advance, as in every package — packages are sold on results, not on hours.

Training is the first step in every department. Its formats, duration and prices are on Microsoft Copilot training, and the general framework of training is on AI training for companies.

After training come the processes. The page on automations with Microsoft Copilot describes how Copilot Studio agents and automations are built in your Microsoft 365, and AI business process automation is the general approach to automations in phase 3.

All three pages point back to the Encorp AIM method, so you can move between training, automations and packages according to the stage you are at.

The sequence matters: training gives people a common language, and automations are built on processes the teams already understand. That is why training is in phase 1 and automations in phase 3. If you would rather start from another tool, see also the training for ChatGPT and Claude.

In a mass rollout, data questions are the most important part of preparation. The table collects the main statements from Microsoft’s documentation, each with its source; check them against your own licence and configuration as well.

The rules for AI in the organisation — who may use what and how the training record is kept — belong to AI governance and the EU AI Act. The AI literacy obligation under Article 4 is covered in the guide EU AI Act Article 4: AI Literacy — What Your Company Must Do.

The table is not a legal assessment and does not replace a review of your licence: the terms depend on your agreement with Microsoft and on your environment’s configuration. But it gives a list of questions worth asking before Copilot reaches many employees.

How Microsoft Copilot licences are treated in encorp.ai packages: <как се третират лицензите за Microsoft Copilot>.