New hires get up to speed without pulling colleagues away.
The encorp.ai onboarding solution gathers company knowledge in one place, answers the questions of new employees and delivers a checklist and documents for each role. Automated steps guide the new hire through the first weeks, and AI training by role starts in the very first week.
- Company rulesautomated
- Documents for the roleautomated
- AI training for the roleweek 1
- Meeting with the mentorwith a person
How do I request leave?
AI assistant
In the leave system. Here are the steps and the form.
Source: employee handbook
Routine questions go to the assistant, the mentor keeps time for what matters.
The same questions, to the same colleagues, with every new hire.
Every new employee asks the same questions, and experienced colleagues spend hours answering them. Documents are scattered, and onboarding steps get forgotten.
A new hire's first weeks, laid out step by step.
We build around the documents, roles and systems you already have.
Knowledge in one place
We gather the handbooks, rules and onboarding documents into one shared base.
An AI assistant for questions
The new hire asks the assistant instead of interrupting colleagues, and gets an answer from the company's documents.
A checklist for each role
Each role gets its own automated checklist with the steps for the first weeks.
Documents by role
The documents a new hire needs arrive automatically, according to their role.
AI training by role
From the first week the new hire learns how to work with AI in their role.
Support and updates
In AI Ops we support and update the knowledge and the steps every month, with response within 24 hours.
What changes for the new hire and their colleagues
The mentor stays, but no longer answers the same questions.
| Step | Today | With an AI assistant |
|---|---|---|
| Questions | Go to experienced colleagues, at any time | Repeated questions go to the assistant |
| Documents | Scattered across folders, emails and systems | Gathered in one place and delivered by role |
| Steps | Remembered or forgotten | An automated checklist for each role |
| Working with AI | Everyone learns alone, when they find the time | AI training by role from the first week |
| Mentor | Answers the same questions | Spends their time on what matters |
From the first call to a solution in production
The first measurable results usually come within 2–4 weeks of the start.
Onboarding review
We look at how new people join today, which documents and steps exist for each role and how we will measure success.
- A picture of onboarding
- Documents and steps by role
- Metrics and baseline
Knowledge, assistant and checklists
We gather the knowledge in one place, set up the assistant and automate the checklist for each role.
- A shared knowledge base
- AI assistant
- Checklists and documents by role
Working with real new hires
We run the solution with the people who join and measure it against the baseline.
- Real new hires
- Comparison with the baseline
- A decision on whether to continue
Support and updates
The knowledge and the steps are supported and updated every month.
- Response within 24 hours
- Knowledge updates
- New roles when needed
Where the solution makes the most sense
These are generalised scenarios, with no client names and no real data.
Seasonal hiring
A company that hires many new people in seasonal periods.
Call centre
Frequent turnover and a steady flow of new employees.
Technical team
Complex internal documentation that new people find hard to navigate.
Companies we work with
Econt
Implemented a custom AI agent for Econt, the leading logistics provider in Bulgaria, to automate customer support.
vivacom
Vivacom is one of the leading telecommunications companies in Bulgaria, offering a full range of services including mobile, fixed-line, internet, and digital television. As part of the United Group, Vivacom is recognized for its innovation, reliable network infrastructure, and customer-centric approach. The company serves millions of residential and business clients, delivering high-speed connectivity, advanced telecom solutions, and cutting-edge digital services across the country. With a strong focus on digital transformation, 5G technology, and smart business solutions, Vivacom continues to play a key role in shaping the future of Bulgaria’s telecom sector.
Forbes Bulgaria
Delivered AI-focused educational trainings for Forbes Bulgaria to empower business leaders with practical knowledge.
| For whom | Companies that hire often or have complex internal documentation |
|---|---|
| AI assistant | Answers new employees' questions from the company's documents |
| Automated steps | A checklist and documents for each role |
| Training | AI training by role from the first week |
| Systems | We connect to the systems you use, depending on what they allow |
| First result | 2–4 weeks from the start |
| Price | On request |
| Ownership | The code, the model instructions and the deployment are yours |
How does AI help with onboarding new employees?
AI helps by taking over the repetitive part of onboarding: answering the same questions, handing out documents and keeping track of the steps. First we gather the onboarding knowledge in one place: handbooks, rules, instructions and documents for each role. On top of it runs an AI assistant that answers new employees' questions from the company's documents. The new hire can ask at any time, without waiting for a colleague to be free.
Around the assistant we build automated steps. Each role gets its own checklist for the first weeks, and the documents a new hire needs arrive according to plan, without anyone sending them by hand. Experienced colleagues stop spending hours on the same answers, and the new hire knows what comes next. The solution is part of our AI business process automation service and is built around the documents and systems you already have. We connect it to your systems depending on what they allow.
Does the AI assistant replace the mentor?
No. The assistant takes the repeated questions, and the mentor focuses on what matters: working in the team, judgement and the questions the documents do not answer. When a new hire asks how to request leave or where a document is, the assistant answers from the handbook instead of a colleague interrupting their work. The typical questions of the first weeks repeat with every new person, so the assistant takes exactly those, not everything.
The assistant answers from the knowledge we gather together with you, so the project starts by putting the documents in order. If a question needs judgement or touches something that is not written down, it stays with the mentor or the manager. People stay in the process where they are needed, and the mentor gets more time for the new colleague, not less. Knowledge is not a one-off task: when a rule or a document changes, the assistant has to answer from the new version, which is why updating it is part of the support.
What does a new hire learn in the first week?
In the first week the new hire works through the checklist for their role and through AI training by role. The checklist lays out the steps: the company rules, the documents for the role, the meeting with the mentor. The training shows how to work with AI in their specific role, with examples from real work rather than generic exercises. The aim is for the new hire to use AI safely and usefully from their first tasks.
Training by role follows the approach of AI training for companies: common foundations for everyone and practical tasks by department and role. It is also available as a service of its own for the whole team. The new hire starts working with AI the same way as their colleagues, instead of learning alone whenever they find the time. The checklist and the documents are updated when the role or the process changes, so every next new hire gets the same clear picture.
How does this connect to the Encorp AIM method?
Onboarding new employees can be a standalone project or part of a full AI transformation with the Encorp AIM (AI Implementation Method). As a standalone project it starts with a review of onboarding and is quoted on request. Within Encorp AIM it is often a good fit for the first quick win, which comes by week 4, because the knowledge already exists and only needs to be gathered in one place.
The same rules apply in both cases. Before the build we agree the metrics and the baseline, for example how much time experienced colleagues spend on repeated questions. If the solution does not deliver, it does not reach production. The code, the model instructions and the deployment are yours, and after go-live AI Ops supports and updates the knowledge and the steps every month, with response within 24 hours. If you are not yet sure where to start with AI, the first step is the free AI readiness test.
Frequently asked questions
Does AI replace the mentor?
Does it work with our HR systems?
Where does the assistant get its answers?
What does a new hire get in the first week?
How soon can we start?
How much does it cost?
What happens after go-live?
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