vivacom
Vivacom is one of the leading telecommunications companies in Bulgaria, offering a full range of services including mobile, fixed-line, internet, and digital television. As part of the United Group, Vivacom is recognized for its innovation, reliable network infrastructure, and customer-centric approach. The company serves millions of residential and business clients, delivering high-speed connectivity, advanced telecom solutions, and cutting-edge digital services across the country. With a strong focus on digital transformation, 5G technology, and smart business solutions, Vivacom continues to play a key role in shaping the future of Bulgaria’s telecom sector.
vivacom.bgServices Provided:
The Challenge
As part of our collaboration with Vivacom, we streamlined and optimized their internal document processing workflows by implementing automation solutions tailored to their operational needs. The result was a measurable improvement in efficiency, accuracy, and processing time across departments handling large volumes of documentation.
The Results
Our collaboration with Vivacom led to noticeable improvements in operational efficiency and team productivity. The optimized document workflows reduced manual effort and minimized the risk of human error, allowing staff to focus on more strategic tasks. The AI training session also empowered internal teams to better understand and identify automation opportunities, laying the foundation for further innovation and digital transformation across departments.
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