AI Customer Support Routing Solution

Improve ticket handling by deflecting up to 60% and offer 24/7 support with AI integration.

Optimize Your Customer Support with AI-Driven Routing

Struggling with a high volume of customer support tickets? AI Customer Support Ticket Routing is designed to streamline your process—ensuring efficiency while enhancing user satisfaction. Our solution expertly deflects 30–60% of tickets within the first 90 days of implementation, allowing your team to focus on more complex issues.

Key Benefits

  1. 24/7 Instant Answers: Respond instantly to queries via chat, email, and voice, without the constraints of business hours. It's an around-the-clock service for all your customer interaction needs.

  2. Effortless Integration: Seamlessly integrates with popular platforms like Zendesk, Intercom, and Freshdesk. Facilitate a smoother workflow without disrupting your existing systems.

  3. Security First: Our GDPR-first design ensures all Personal Identifiable Information (PII) is handled with the utmost security. Trust in our rigorous data protection measures.

  4. Human-in-the-loop Escalation: Keep a human touch with our seamlessly integrated escalation feature that allows complex issues to be directed to your support staff.

How It Works

By harnessing the power of AI, our system segments customer inquiries effectively, improving the customer journey. Our bots use natural language processing to understand and categorize tickets instantly, ensuring a smooth routing experience.

Get Started Now

Interested in transforming your customer support operations? Contact us to schedule a demo and experience how our AI-powered solution can enhance your customer engagement strategy.

Our AI Integration Process

From concept to deployment, we guide you through every step of AI implementation

Step 1

AI Strategy & Analysis

We analyze your business needs and identify the best AI opportunities for maximum impact and ROI.

  • Business process analysis
  • AI readiness assessment
  • Custom strategy development
  • ROI projections
Step 2

Custom AI Development

Our expert team develops tailored AI solutions using cutting-edge technologies and best practices.

  • Machine learning models
  • Natural language processing
  • Computer vision solutions
  • API integrations
Step 3

Deployment & Optimization

We ensure smooth deployment and continuous optimization for peak performance and scalability.

  • Cloud deployment
  • Performance monitoring
  • Continuous optimization
  • 24/7 support

Ready to Transform Your Business with AI?

Let's discuss how our AI solutions can drive growth and efficiency in your organization.

Why Choose encorp.ai?

We combine deep technical expertise with business acumen to deliver AI solutions that truly transform your operations

100+ Projects Delivered

Proven Expertise

Our team of AI specialists has successfully delivered 100+ projects across various industries, from startups to enterprise clients.

98% Client Satisfaction

Client-Centric Approach

We work closely with your team to understand your unique challenges and develop solutions that fit your specific business needs.

Latest AI Technologies

Cutting-Edge Technology

We leverage the latest AI technologies and frameworks to build scalable, efficient solutions that give you a competitive edge.

Bank-Level Security

Enterprise Security

Your data security is our priority. We implement industry-leading security practices and compliance standards in every project.

Ready to experience the encorp.ai difference?

Trusted by Industry Leaders

Join the growing number of companies that trust us with their AI transformation

Econt logo
vivacom logo
Forbes Bulgaria logo
Ozone.bg logo
Darik logo
HeyGen logo
Ryvyl.eu logo
IUVO logo
SoftUni logo
Visa Direct logo
Evrotrust logo
Trezor logo
Paynetics logo
Pittsburg Steelers logo
Hydra Blockchain logo
Return Finance logo
Econt logo
vivacom logo
Forbes Bulgaria logo
Ozone.bg logo
Darik logo
HeyGen logo
Ryvyl.eu logo
IUVO logo
SoftUni logo
Visa Direct logo
Evrotrust logo
Trezor logo
Paynetics logo
Pittsburg Steelers logo
Hydra Blockchain logo
Return Finance logo

Ready to Transform Your Business?

Get in touch with our AI experts to discuss your project and discover how we can help you achieve your goals.